All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
FRA1 - Frankfurt, Germany Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SEL1 - Seoul, South Korea Operational
TYO1 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
CHI1 - Network Capacity Expansion
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 UTC
Scheduled - As a continuation of our work from earlier in the week, we will be expanding capacity in the CHI1 market.

During this time, customers may see reroutes with traffic to/from and passing through Chicago on the Teraswitch network.

No outages are expected and customers do not need to take any actions.
Apr 22, 20:01 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025
Network Capacity Expansion (Chicago/Dallas)
Completed - The scheduled maintenance has been completed.
Apr 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 13:00 UTC
Scheduled - Teraswitch will be expanding 400G capacity in Dallas and Chicago.

During this time, customers may see network reroutes and elevated latency between cities as traffic is moved. Normal and and low-latency links will be reactivated during/after the maintenance.

No connectivity loss is expected and customers should not need to action anything.
Apr 18, 18:48 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Multiple US Backbone Connection Interuptions
Resolved - This incident has been resolved.
Apr 18, 18:58 UTC
Update - All US Backbone connections have been restored. Networking is normalized and lowest latency paths are operational.
Apr 17, 03:12 UTC
Monitoring - Teraswitch has been monitoring multiple backbone connectivity losses in the United States.

Connections between Pittsburgh and New Jersey were lost due to storms in NJ, and multiple US West fiber connections affecting the Los Angeles region were lost due to reported vandalism.

At this time, the Teraswitch network has routed around the issues. Customers may see traffic detours and elevated latency. Some congestion may occur with certain paths between regions that are most closely impacted by the fiber disruptions.
Apr 16, 16:58 UTC
Apr 17, 2025
Apr 16, 2025
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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