Teraswitch Status

All Systems Operational

Public Services Operational

API Operational

Website (teraswitch.com) Operational

Portal (console.tsw.io) Operational

PIT1 - Pittsburgh, PA Operational

IAD1 - Ashburn, VA Operational

EWR1 - Newark, NJ Operational

EWR2 - Newark, NJ Operational

CHI1 - Chicago, IL Operational

DAL1 - Dallas, TX Operational

SLC1 - Salt Lake City, UT Operational

LAX1 - Los Angeles, CA Operational

SEA1 - Seattle, WA Operational

VAN1 - Vancouver, Canada Operational

LON1 - London, United Kingdom Operational

AMS1 - Amsterdam, Netherlands Operational

AMS2 - Amsterdam, Netherlands Operational

DUB1 - Dublin, Ireland Operational

FRA1 - Frankfurt, Germany Operational

FRA2 - Frankfurt, Germany Operational

SGP1 - Singapore Operational

SEL1 - Seoul, South Korea Operational

TYO1 - Tokyo, Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

Teraswitch Portal / API - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 27, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 16:00 UTC

Scheduled - Teraswitch will be adjusting the security infrastructure surrounding our public services (customer portal, API, cloud portal). No impact is expected as a result of this maintenance. If you have any questions or concerns, please contact Teraswitch Support at support@teraswitch.com.
Mar 26, 18:34 UTC

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

SLC1 - Edge Router Availability Issue

Resolved - All affected components are replaced and no further impact is expected.
Mar 21, 19:43 UTC

Monitoring - Network availability in SLC has been returned to normal, but we are actively working on replacement hardware for the device in question. Traffic has been diverted away from the affected node in the meantime.
Feb 28, 19:36 UTC

Identified - Teraswitch is investigating reports that one of our Internet Edge Routers in SLC1 rebooted.
Feb 28, 19:27 UTC