Update - Our sub-sea cable vendor has confirmed that repairs should be completed around 9/19/2025.
At this time, Tokyo backbone traffic remains diverted.
Sep 03, 2025 - 17:50 UTC
Identified - Teraswitch was alerted to a loss to our path between Seattle and Tokyo. We have directed traffic to external paths. We are working with our providers to resolve this.
ULL traffic between Frankfurt and Tokyo may have seen ~5 minutes of degraded connectivity.
Sep 01, 2025 - 05:15 UTC
Public Services
Operational
API
Operational
Website (teraswitch.com)
Operational
Portal (console.tsw.io)
Operational
Global Network Services
Operational
90 days ago
100.0
% uptime
Today
Intra-Market Connectivity
?
Operational
90 days ago
100.0
% uptime
Today
Global External Internet
?
Operational
90 days ago
100.0
% uptime
Today
Internet Exchanges and Peering
?
Operational
90 days ago
100.0
% uptime
Today
Ultra-Low Latency Connectivity
?
Operational
90 days ago
100.0
% uptime
Today
PIT1 - Pittsburgh, PA
Operational
IAD1 - Ashburn, VA
Operational
EWR1 - Newark, NJ
Operational
EWR2 - Newark, NJ
Operational
CHI1 - Chicago, IL
Operational
DAL1 - Dallas, TX
Operational
SLC1 - Salt Lake City, UT
Operational
LAX1 - Los Angeles, CA
Operational
SEA1 - Seattle, WA
Operational
VAN1 - Vancouver, Canada
Operational
LON1 - London, United Kingdom
Operational
AMS1 - Amsterdam, Netherlands
Operational
AMS2 - Amsterdam, Netherlands
Operational
AMS3 - Amsterdam, Netherlands
Operational
DUB1 - Dublin, Ireland
Operational
DUB2 - Dublin, Ireland
Operational
FRA1 - Frankfurt, Germany
Operational
FRA2 - Frankfurt, Germany
Operational
SGP1 - Singapore
Operational
SEL1 - Seoul, South Korea
Operational
TYO1 - Tokyo, Japan
Operational
TYO2 - Tokyo, Japan
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.