Monitoring - Due to a sub-sea cable fault, our transport provider estimates an 10/17/2025 restoration to capacity between SGP1/2 to our backbone via Tokyo.
Sep 26, 2025 - 00:00 UTC
Public Services
Operational
API
Operational
Website (teraswitch.com)
Operational
Portal (console.tsw.io)
Operational
Global Network Services
Operational
90 days ago
100.0
% uptime
Today
Intra-Market Connectivity
?
Operational
90 days ago
100.0
% uptime
Today
Global External Internet
?
Operational
90 days ago
100.0
% uptime
Today
Internet Exchanges and Peering
?
Operational
90 days ago
100.0
% uptime
Today
Ultra-Low Latency Connectivity
?
Operational
90 days ago
100.0
% uptime
Today
PIT1 - Pittsburgh, PA
Operational
IAD1 - Ashburn, VA
Operational
EWR1 - Newark, NJ
Operational
EWR2 - Newark, NJ
Operational
CHI1 - Chicago, IL
Operational
DAL1 - Dallas, TX
Operational
SLC1 - Salt Lake City, UT
Operational
LAX1 - Los Angeles, CA
Operational
SEA1 - Seattle, WA
Operational
VAN1 - Vancouver, Canada
Operational
LON1 - London, United Kingdom
Operational
AMS1 - Amsterdam, Netherlands
Operational
AMS2 - Amsterdam, Netherlands
Operational
AMS3 - Amsterdam, Netherlands
Operational
DUB1 - Dublin, Ireland
Operational
DUB2 - Dublin, Ireland
Operational
FRA1 - Frankfurt, Germany
Operational
FRA2 - Frankfurt, Germany
Operational
SGP1 - Singapore
Operational
SGP2 - Singapore
Operational
SEL1 - Seoul, South Korea
Operational
TYO1 - Tokyo, Japan
Operational
TYO2 - Tokyo, Japan
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Cloudflare updated their incident report that their services are now operating normally - they will post a final update to the incident once their investigation has concluded. Teraswitch monitoring confirms our console / API services have stabilized with no further errors. This incident is now resolved.
Nov 18, 18:09 UTC
Investigating -
Teraswitch is investigating monitoring alerts/errors in our console (console.tsw.io) and API (api.tsw.io). This appears to be due to an underlying major cloud provider which is experiencing an outage. We will provide an update as more information becomes available.
Nov 18, 12:08 UTC
Resolved -
This incident is now considered resolved.
Nov 17, 13:45 UTC
Identified -
We are observing further Internet connectivity instability due to the attack and are continuing to apply mitigations. We will continue to monitor the situation until resolution and update on any further changes.
Nov 15, 13:29 UTC
Monitoring -
Teraswitch was attacked by a DDOS attack that specifically targeted our infrastructure and blockchain services. While our network has the capacity and mitigation ability, it took longer than expected to identify good traffic from attack traffic without further causing worse issues.
Some attack traffic sources came from very abnormal and specific locations, such as AT&T (US ISP) and a group of Brazilian ISPs. This traffic primarily landed in our Dallas data center, which overloaded select network links there on its way towards the attack targets.
We have tightened our rule sets, shifted traffic around, and are working to ensure impacts are continually mitigated.
Nov 14, 17:25 UTC
Investigating -
Teraswitch is investigating moments of Internet connectivity instability.
Nov 14, 15:17 UTC