Update - Our sub-sea cable vendor has confirmed that repairs should be completed around 9/19/2025.

At this time, Tokyo backbone traffic remains diverted.

Sep 03, 2025 - 17:50 UTC
Identified - Teraswitch was alerted to a loss to our path between Seattle and Tokyo. We have directed traffic to external paths. We are working with our providers to resolve this.

ULL traffic between Frankfurt and Tokyo may have seen ~5 minutes of degraded connectivity.

Sep 01, 2025 - 05:15 UTC
Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
90 days ago
100.0 % uptime
Today
Intra-Market Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Global External Internet ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchanges and Peering ? Operational
90 days ago
100.0 % uptime
Today
Ultra-Low Latency Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA1 - Frankfurt, Germany Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SEL1 - Seoul, South Korea Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - The fiber cut has been restored and routing is now normalized.
Sep 5, 00:59 UTC
Identified - Due to a fiber cut, our backbone has diverted Amsterdam Frankfurt traffic via London.

There is no impact to operations other than higher latency between cities.

Sep 4, 21:43 UTC
Sep 4, 2025