Monitoring - Due to a sub-sea cable fault, our transport provider estimates an 10/17/2025 restoration to capacity between SGP1/2 to our backbone via Tokyo.
Sep 26, 2025 - 00:00 UTC
Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
90 days ago
100.0 % uptime
Today
Intra-Market Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Global External Internet ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchanges and Peering ? Operational
90 days ago
100.0 % uptime
Today
Ultra-Low Latency Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA1 - Frankfurt, Germany Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SGP2 - Singapore Operational
SEL1 - Seoul, South Korea Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 20, 2025

No incidents reported today.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - Cloudflare updated their incident report that their services are now operating normally - they will post a final update to the incident once their investigation has concluded. Teraswitch monitoring confirms our console / API services have stabilized with no further errors. This incident is now resolved.
Nov 18, 18:09 UTC
Identified - This issue has been isolated to an ongoing Cloudflare network outage - see their incident page for more details: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 12:15 UTC
Investigating - Teraswitch is investigating monitoring alerts/errors in our console (console.tsw.io) and API (api.tsw.io). This appears to be due to an underlying major cloud provider which is experiencing an outage. We will provide an update as more information becomes available.
Nov 18, 12:08 UTC
Nov 17, 2025
Resolved - This incident is now considered resolved.
Nov 17, 13:45 UTC
Identified - We are observing further Internet connectivity instability due to the attack and are continuing to apply mitigations. We will continue to monitor the situation until resolution and update on any further changes.
Nov 15, 13:29 UTC
Monitoring - Teraswitch was attacked by a DDOS attack that specifically targeted our infrastructure and blockchain services. While our network has the capacity and mitigation ability, it took longer than expected to identify good traffic from attack traffic without further causing worse issues.

Some attack traffic sources came from very abnormal and specific locations, such as AT&T (US ISP) and a group of Brazilian ISPs. This traffic primarily landed in our Dallas data center, which overloaded select network links there on its way towards the attack targets.

We have tightened our rule sets, shifted traffic around, and are working to ensure impacts are continually mitigated.

Nov 14, 17:25 UTC
Investigating - Teraswitch is investigating moments of Internet connectivity instability.
Nov 14, 15:17 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
Nov 14, 2025
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.